Job Title: Front Desk Officer / Tele caller
Job Summary
We are looking for a confident, polite, and customer-focused Front Desk Officer / Tele caller to manage our reception area and handle inbound/outbound calls. The ideal candidate will be the first point of contact for visitors and customers, ensuring a smooth and professional experience while also supporting the team with tele calling activities.
Key Responsibilities
Front Desk Duties
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Greet and welcome visitors, clients, and customers in a professional manner.
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Handle reception activities including managing the front desk, visitor logs, and maintaining a clean and organized reception area.
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Manage incoming calls, emails, and walk-in inquiries.
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Coordinate appointments, meeting room bookings, and staff schedules when required.
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Handle courier, mail, and document management.
Tele calling Duties
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Make outbound calls to potential and existing customers.
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Provide product/service information and answer customer queries.
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Follow up with leads, collect customer feedback, and maintain call records.
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Achieve calling targets as assigned by the team.
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Maintain a positive and professional tone in all calls.
Requirements
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12th pass or Graduate.
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Experience in front desk, tele calling, customer service, or a similar role preferred.
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Strong communication skills (Hindi & English).
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Good telephone etiquette and presentation skills.
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Basic knowledge of MS Office and email handling.
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Ability to multitask and stay organized.
Key Skills
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Communication & Interpersonal Skills
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Customer Handling
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Telephone Etiquette
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Time Management
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Basic Computer Skills
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Positive Attitude
Work Location: Bengaluru
Timings: 10 – 7 PM
Work Days: Monday to saturday
Experience: 0-2 years
How to Apply
Send your CV to careers@koshertissue.com with subject line: Application for Front Desk Officer / Tele caller – Bengaluru
